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The Compliment Sandwich is an effective method of delivering critiques. The Compliment Sandwich is best used with the smaller, day to day issues.
Here are the basics of a Compliment Sandwich;
- Clearly identify the issue that needs improvement.
- Think of something they do very well related to the situation.
- Choose another positive point to remark on. This should be very loosely related to the above point.
- Deliver the first compliment.
- Clearly address the improvement you would like to see.
- Finish with the last compliment.
Criticism wrapped in compliments takes out the sting and opens the door for sincere communication.
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